PRIVACY POLICY

At SHEEM, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

1. Information We Collect

We may collect the following information:

  • Full name.

  • Phone number.

  • Email address.

  • Billing and delivery address.

  • Order and transaction information.

  • Product preferences and purchase history.

  • Information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Confirm orders and provide delivery updates.

  • Provide customer support.

  • Manage exchanges, returns, and refunds.

  • Improve our website and shopping experience.

  • Prevent fraudulent transactions.

  • Send promotional communications where permitted.

3. Sharing of Information

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies.

  • Payment service providers.

  • Website hosting and e-commerce providers.

  • Analytics and advertising service providers.

We share only the information reasonably necessary for these services.

We do not sell customers' personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality.

  • Understand visitor behaviour.

  • Measure advertising performance.

  • Provide relevant promotional content.

These technologies may include analytics and advertising tools such as Meta Pixel, where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no electronic storage or internet transmission system can be guaranteed completely secure.

6. Your Privacy Choices

You may contact us to request access to, correction of, or assistance with your personal information, subject to applicable legal requirements.

You may also opt out of promotional communications where an unsubscribe option is provided.

7. Third-Party Services

Our website may contain links or integrations with third-party services.

Their privacy practices are governed by their own policies. We encourage customers to review those policies when using external services.

8. Policy Updates

SHEEM may update this Privacy Policy from time to time. Any revised version will be published on this page.

9. Contact Us

For privacy-related questions:

Email: sheempk@gmail.com

WhatsApp: +92 300 1099906