TERMS & CONDITIONS

Welcome to SHEEM.

By accessing our website or placing an order, you agree to the following Terms & Conditions.

Please read these terms carefully before making a purchase.

1. Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with its operation or other customers' experience.

2. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, colours, sizes, and prices.

However:

  • Actual product colours may vary slightly due to screen settings and lighting.

  • Minor variations may occur in handcrafted products.

  • Product availability may change without prior notice.

  • Product images are intended to represent the actual item as accurately as possible.

3. Pricing & Payments

All prices are displayed in Pakistani Rupees (PKR), unless otherwise stated.

SHEEM reserves the right to correct pricing errors, update product prices, and modify promotional offers.

Available payment methods will be displayed during checkout.

4. Orders & Confirmation

Placing an order does not automatically guarantee acceptance.

SHEEM may contact customers to verify order details before dispatch.

We reserve the right to decline or cancel orders where necessary.

5. Shipping & Delivery

SHEEM offers free nationwide delivery on all orders, subject to delivery coverage and courier availability.

Estimated delivery times are provided for guidance and may vary.

6. Try Before You Buy

Customers may open and physically try their footwear in front of the delivery rider before payment, subject to courier procedures.

Footwear must only be tried indoors and must not be worn outdoors before payment.

7. Exchange, Return & Refund

All exchange, return, and refund requests are governed by our published policies.

Customers are encouraged to review these policies before placing an order.

8. Order Cancellation

Customers may request cancellation before dispatch.

Unjustified refusal of dispatched parcels may result in applicable return courier charges, as explained in our Order Cancellation Policy.

9. Promotions & Discounts

Promotional offers, discount codes, and bundle deals are subject to their stated conditions and validity periods.

Offers cannot be combined unless explicitly stated.

10. Intellectual Property

All website content, including logos, photographs, graphics, product descriptions, designs, and other materials, belongs to SHEEM or its respective rights holders.

No material may be copied, reproduced, distributed, or commercially used without prior written permission.

11. Limitation of Liability

SHEEM will make reasonable efforts to maintain accurate website information and reliable services.

We are not responsible for interruptions, delays, or losses caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude rights that cannot legally be excluded under applicable law.

12. Changes to Terms

SHEEM reserves the right to update these Terms & Conditions at any time.

Updated terms will become effective when published on this website.

13. Governing Law

These Terms & Conditions are governed by the applicable laws of Pakistan.

14. Contact Information

SHEEM

Plot # 6-C, 2nd Lane, Zamzama Commercial, Phase V, DHA, Karachi, Pakistan.

WhatsApp: +92 300 1099906

Email: sheempk@gmail.com