Returns Policy

We do not offer cash refunds; instead, you will receive online store coupons for out-of-stock items. The company’s decisions regarding exchanges and refunds are final.

For any complaints regarding online orders, please message our customer care via WhatsApp at +92 300 109 9906 within 24 hours of receiving your order.

Shipping Policy

At Sheem Footwear, we strive to deliver your orders in a timely and secure manner across Pakistan.

Shipping Charges Flat Rs. 250/-

Free Shipping on all orders up to Rs. 7,000 across Pakistan.

Any applicable charges for orders exceeding this value (if any) will be clearly mentioned at checkout.

Delivery Time

Standard delivery time is 4–6 working days after order confirmation.

Handcrafted or made-to-order articles may require 8–16 working days for delivery.

Delivery timelines may vary during sales, public holidays, or due to unforeseen circumstances.

Order Confirmation

Orders are dispatched only after successful confirmation via Robo Call, SMS, or WhatsApp.

Unconfirmed orders may be delayed or cancelled.

Delivery Coverage

We offer nationwide shipping across Pakistan.

Delivery may take longer for remote or less-accessible areas.

Important Notes

Please ensure your delivery details are accurate at the time of placing the order.

Customers are encouraged to check the parcel at the time of delivery where this service is available.

Sheem Footwear is not responsible for delays caused by courier companies beyond our control.

Sheem reserves the right to modify this shipping policy at any time without prior notice.

For further assistance, please contact our customer support team.